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Mercedes-Benz launches Digital Service Drive Next and Pay at your convenience

Mercedes-Benz has further strengthened its customer service offerings with the launch of innovative digital service solutions, the ‘DSDNxt (Digital Service Drive Next)’ and ‘Pay at your convenience’. These solutions aim to ensure seamless ownership experience and reinforce confidence in the luxury car market in India. The first-of-its-kind smart financial solution ‘Pay at your convenience’ is designed to provide financial ease to the customers, whereas ‘DSDNxt (Digital Service Drive Next)’ includes key digital service initiatives that will ascertain a safe and hassle-free ownership experience.

Key Pointers –

·         DSD Nxt (Digital Service Drive Next), is a customer services program of Mercedes-Benz India that includes a host of digital solutions for customers to stay connected to their Star from the comfort of home and avail personalised services

·         Industry-first customer services financial solution ‘Pay at your convenience’:

o   First-of-its-kind customer service financial solution that includes:

o   Credit Card EMI option for a tenure up to 12 months

o   Zero-cost EMI option for 3 months

·         Roll-out of two new digital features under DSDNxt ensuring bespoke digital service experience:

o   All the service update with a quick click

o   WhatsApp as a new communication platform for service updates

o   Personalized Service Experience at Workshops

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Sanjay Jadhav

A journalist with more than eight years of experience in print and online media. Covered I-League, Indian Super League, Pro Kabaddi League, Motorsports, local sports, features, and Pune news. Also passionate about Travel, Auto, Food, and Aviation.

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